We had enough trouble when swapped license between E3
to E5.
M365 license (means Enterprise Mobility + Security E5 & Office 365 E5) and feature selection is important.
Following issues were reported when license step up was carried out from E3 to E5:
We had
users (a few frontrunners) complaining that they get product deactivated
message and sign-in issues when we moved them from E3 to E5 group.
Resulting in failure to sign in.
Reactivate message remains
However, the aforesaid issue can be easily resolved by selecting the license feature ‘Microsoft 365 Apps for enterprise’ to ‘ON’ from office admin portal
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