sample downtime message from webhosting company:
Dear Valued Customers,
At approximately 3:31pm EST, our Cedar Knolls, NJ data center experienced a utility power outage. Subsequent to the utility power failure, the generators that power systems A and D did not start automatically. Manual intervention was required to start generator power. Unfortunately, this caused our systems at this location to experience brief power loss. As of 4:33pm EST, utility power was restored successfully and our systems are no longer on generator power.
If you are still experiencing any connectivity issues, please let us know at once.
Also, we are currently in talks with our data center to further explain why generator power did not cut over automatically and we will work with them to formulate a plan to avoid future outages.
We deeply apologize for any inconvenience this may have caused.
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