Eymantec Enterprise Vault: Exporting Single/ Bulk User to pst File and Deleting the Archive

Problem

How to export an archive in detail while removing items from the vault in order to expedite the delete archive process. The current process is to right click the archive and select delete. This will eventually remove the archive however this process could take up to 45 days to fully remove the archive. A faster way is described below.

Cause

Archives that are "Marked for deletion" can take 30 days or longer depending on the policy settings to actually delete the archive.

Solution

In order to delete existing archives in the shortest amount of time we must export the items to a PST while removing items from the vault.
use the PST Export wizard as outlined below to clear the archive of the archived items which will speed up the process of deleting the archives to free up needed storage.
1. Open the Enterprise Vault Console, right click on "Archives" then choose "Export". The Export wizard will open.


Select "Export Archives to PST", then click "Next"

2. Select the archive you wish to export then Click "Next".


 

3. Select the highlighted items to export all items under the root folder and remove the items from the archive. This will produce a 0 item archive that can be deleted quickly. Click "Next".

4. Choose the location to store the PST, keep in mind PST files can be rather large so ensure the destination drive has more than enough space available to store these PST files. Click "Next".



5. Select the size if you wish to burn CD media, or a single file. Also choose the type of PST to export, PSTs from Outlook 2003-2010 will us the Personal File Folder format. Click "Next".


 6. Review your PST export settings, click the "Back" button if changes need to be made. Else click "Next" to start the export.

7. After the export is complete a quick search of the archive should return "0" items exist in the vault. (From the EV server pen Internet Explorer and type this url:

http://localhost/enterprisevault/search.asp
Select the exported user archive, then click the "Search" button without entering any search criteria.

8. After verifying the archive has "0" items, then you can delete the archive.


9. Once the archive has been "Marked For Deletion" a quick restart of the storage service on the Ev server should remove the archive.