Internet Explorer 9 &   10 (Win) - Clearing Cache and Cookies
        This document explains how to clear the cache and   cookies in Internet Explorer 9 and 10.
    
- Select Tools > Safety > Delete browsing     history.... 
    
- Make sure to uncheck Preserve Favorites website     data and check both Temporary Internet Files and Cookies     then click Delete. 
    
- You will get a confirmation at the bottom of the window     once it has successfully cleared your cache and cookies.   
Further   Troubleshooting
The above procedure for clearing cache and cookies should   work for the majority of websites, but certain website and applications such as   WiscMail require a more thorough procedure. If you are still having issues, try   to steps below.
    
- Close out of Internet Options. Click on     Tools and select Developer Tools.
    
- In the Developer Tools window, click on     Cache and select Clear Browser Cache...
    
- Click Yes to confirm the clearing of the browser     cache.