Clearing Browser Cache and Cookies

Clearing Windows Browser Cache and Cookies

This document explains where to find instructions on how to clear cache and cookies in your web browser.

Windows

Browser	Document Link
Internet Explorer 6	Internet Explorer 6 - Windows
Internet Explorer 7	Internet Explorer 7 - Windows
Internet Explorer 8	Internet Explorer 8 - Windows
Internet Explorer 9 & 10	Internet Explorer 9 & 10 - Windows
Firefox 3.5	Firefox 3.5 - Windows
Firefox	Firefox - Windows
Chrome	Chrome - Windows
Opera	Opera - Windows
Safari	Safari - Windows

Opera (Win) - Clearing Cache and Cookies

Opera (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Opera 9 through 11.

Opera 10.50, 11, and Newer

1. Click on the Opera button in the top left corner > Settings > Delete Private Data...

2. Click on Detailed Options to show the rest of the options. Make sure only the following are checked:
   • Delete temporary cookies
   • Delete all cookies
   • Delete entire cache

Click on the Delete button.

Opera 9 and Opera 10

1. Click on Tools > Delete Private Data....

2. Click on Detailed Options to show the rest of the options. Make sure only the following are checked:
   • Delete temporary cookies
   • Delete all cookies
   • Delete entire cache

Click on the Delete button.

See Also:

* Clearing Windows Browser Cache and Cookies

* Internet Explorer 6 (Win) - Clearing Cache and Cookies

* Internet Explorer 7 (Win) - Clearing Cache and Cookies

* Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

* Clearing Mobile Browser Cache and Cookies

Safari (Win) - Clearing Cache and Cookies

Safari (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Safari.

Safari 5

1. Click on Tools (the gear icon) > Reset Safari....

2. Check Empty the cache and Remove all cookies, then click on Reset.

Safari 4

1. Click on Tools (the gear icon) > Reset Safari....

2. Check Empty the cache and Remove all cookies, then click on Reset.

See Also:

* Clearing Windows Browser Cache and Cookies

* Internet Explorer 6 (Win) - Clearing Cache and Cookies

* Internet Explorer 7 (Win) - Clearing Cache and Cookies

* Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

* Clearing Mobile Browser Cache and Cookies

Chrome (Win) - Clearing Cache and Cookies

Safari (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Safari.

Safari 5

1. Click on Tools (the gear icon) > Reset Safari....

2. Check Empty the cache and Remove all cookies, then click on Reset.

Safari 4

1. Click on Tools (the gear icon) > Reset Safari....

2. Check Empty the cache and Remove all cookies, then click on Reset.

See Also:

* Clearing Windows Browser Cache and Cookies

* Internet Explorer 6 (Win) - Clearing Cache and Cookies

* Internet Explorer 7 (Win) - Clearing Cache and Cookies

* Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

* Clearing Mobile Browser Cache and Cookies

Firefox 4+ (Win) - Clearing Cache and Cookies

Firefox 4+ (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Mozilla Firefox 4+.

1. Click the Firefox menu and go to History, then Clear Recent History....

2. Click on the drop down box to the right of Time range to clear: and select Everything. Then, click on Details and check both Cookies and Cache. Click on Clear Now.

* Clearing Windows Browser Cache and Cookies

* Internet Explorer 6 (Win) - Clearing Cache and Cookies

* Internet Explorer 7 (Win) - Clearing Cache and Cookies

* Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

* Clearing Mobile Browser Cache and Cookies

Firefox 3.5 (Win) - Clearing Cache and Cookies

Firefox 3.5 (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Mozilla Firefox 3.5.

NOTE: As of April 28th, 2011 Firefox 3.5 is no longer the current version of the Firefox browser. The Mozilla team has stopped releasing updates for this version and continuing to run it may pose a security risk. If you are still running Firefox 3.5, it is strongly recommended that you upgrade to a more recent version of the browser. You can visit http://www.mozilla.org/en-US/firefox/new/ to download the most recent version.

1. Click on Tools > Clear Recent History....

2. Click on the drop down box to the right of Time range to clear and select Everything. Then, click on Details and check both Cookies and Cache. Click on Clear Now.

3. Click on Clear Now button.

See Also:

* Clearing Windows Browser Cache and Cookies

* Internet Explorer 6 (Win) - Clearing Cache and Cookies

* Internet Explorer 7 (Win) - Clearing Cache and Cookies

* Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

* Clearing Mobile Browser Cache and Cookies

Internet Explorer 8 (Win) - Clearing Cache and Cookies

Internet Explorer 8 (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Internet Explorer 8.

1. Select Tools > Internet Options.

2. Click on the General tab and then the Delete... button.

3. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

Further Troubleshooting

The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.

1. Close out of Internet Options. Click on Tools and select Developer Tools.

2. In the Developer Tools window, click on Cache and select Clear Browser Cache...

3. Click Yes to confirm the clearing of the browser cache.

See Also:

* Clearing Windows Browser Cache and Cookies

* Internet Explorer 6 (Win) - Clearing Cache and Cookies

* Internet Explorer 7 (Win) - Clearing Cache and Cookies

* Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

* Clearing Mobile Browser Cache and Cookies