Thursday, 14 June 2012

Examples: Kinds of Downtime/ Maintenance notification

Ex: Service Provider to Customer 

Dear Customer,

Qatar Data Center System Engineers will be performing a planned maintenance on Qatar Data Center Monitoring System during the below maintenance window. Qatar Data Center goal is to successfully complete the task and restore service within the stated time frame.

Planned Maintenance on Qatar Data Center Monitoring System
Start Time:
Monday, August 18, 2008  19:00 (GMT +3)
End Time:
Monday, August 18, 2008  23:00 (GMT +3)
Maintenance Window:
4 hours
During the above period, Qatar Data Center system engineers will be performing maintenance on Qatar Data Center Monitoring System.

There might be some lack of monitoring on the hosted platform during the maintenance window.

We apologize for any inconvenience that you may experience.

The helpdesk ticket ID related to this maintenance is [HPDA023522].

Please do not hesitate to contact the NOC should you need any assistance or clarification.

Best Regards,

Qatar Data Center NOC